All of our performances have general seating. Our doors open five minutes before performance time. Please wait downstairs in the bar area before the theatre announcement and avoid queueing on the stairs for your safety.
Unfortunately we have a strict no refunds policy – you are very welcome to give or sell your ticket to a friend/family member or choose another available performance of that show.
If you are unable to attend your scheduled performance due to an emergency, we will try our best to be to process an exchange for you with 24 hours notice before your scheduled performance time. If the run is sold out then we will not be able to process the exchange. Please note that you cannot exchange your ticket for a different production in our season.
Unfortunately, audience members under the age of 18 are not allowed into the venue after 7pm due to the pub’s licensing laws. Under 18’s are very welcome to any matinee performances.